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Simplified Incident Management, for Food Service Brands

Respond instantly and take effective corrective action across every site – with Andy.

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From Detection to Action – Without Delay

Quick and Efficient Incident Resolution

Handle incidents rapidly, with full traceability, and prevent disruption in both kitchen and front-of-house operations.

  • Log incidents instantly with a single click
  • Notify supervisors effortlessly
  • Oversee all issues via a centralised control panel
  • Reduce downtime and and speed up resolution

From Detection to Resolution - In Record Time

Automate corrective action plans to deliver structured, effective responses.

  • Create workflows tailored to each type of incident
  • Track and record every step with full traceability
  • Link with checklists to ensure all actions are completed correctly
  • Access detailed reports for future reference and analysis

Centralised Control for Multi-Site Brands

Monitor incidents in real time and make informed, data-led decisions.

  • View all incidents across locations from one platform
  • Receive instant alerts for critical problems
  • Spot recurring issues and improvement opportunities
  • Optimise resolution processes across your network

From Detection to Action – Without Delay

Quick and Efficient Incident Resolution

Handle incidents rapidly, with full traceability, and prevent disruption in both kitchen and front-of-house operations.

  • Log incidents instantly with a single click
  • Notify supervisors effortlessly
  • Oversee all issues via a centralised control panel
  • Reduce downtime and speed up resolution

From Detection to Resolution - In Record Time

Automate corrective action plans to deliver structured, effective responses.

  • Create workflows tailored to each type of incident
  • Track and record every step with full traceability
  • Link with checklists to ensure all actions are completed correctly
  • Access detailed reports for future reference and analysis 

Centralised Control for Multi-Site Brands

Monitor incidents in real time and make informed, data-led decisions.

  • View all incidents across locations from one platform
  • Receive instant alerts for critical problems
  • Spot recurring issues and improvement opportunities
  • Optimise resolution processes across your network 

Incident Management with Andy: Key Benefits

Smart Automation

Effortless incident reporting and management

Real-Time Alerts

Instant notifications for urgent matters

Efficient Corrective Actions

Fast resolution with complete traceability

Multi-Site Visibility

Full oversight of incidents across all branches

Data-Driven Insights

Identify trends and make better decisions

Dedicated Support

Smooth implementation and onboarding – without the headaches

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