Aramark Digitises with Andy to Guarantee Large-Scale Quality and Food Safety
Aramark is one of the world’s largest food service operators, with a presence in over 19 countries and operations spanning diverse sectors such as healthcare, education, sports, corporate services, and institutional catering.
In Spain, the company manages thousands of meals daily, operating in schools, hospitals, workplaces, sports arenas, and high-volume events.
With that level of responsibility, every day counts and every detail matters. Ensuring that all sites comply with hygiene, food safety, and operational quality protocols is a constant challenge—especially with such diverse environments and teams. That’s why Aramark chose Andy as their central platform for digitalisation and control.
From hospitals offering nutritionally tailored menus to stadiums with high-turnover service, every Aramark-managed site comes with its own complexity. The company needed a tool that would:
- Standardise key processes such as task management, HACCP, traceability, and daily controls—regardless of the type of kitchen.
- Train and align large, diverse teams, even in environments with high staff turnover.
- Enable agile, remote supervision with clear traceability for internal and external audits.
All of this without increasing the administrative burden for site managers.
Fewer errors and reliable HACCP compliance at all locations
Thanks to the digitalisation of daily controls and the use of smart labelling, kitchen teams now follow food safety protocols in an intuitive, verifiable way. This has significantly improved confidence during external audits and reduced incidents caused by human error.
Improved onboarding and team alignment in high-yurnover environments
With the protocol library and automated tasks, onboarding new staff has become easier, even at sites with high turnover. Teams now have instant access to site-specific protocols without relying on in-person training or third-party explanations.
More Aagile supervision, backed by real-time data
Operations managers can now see each site’s status in real time—completed tasks, open incidents, temperature deviations, and more. This has reduced time spent on manual document reviews by over 40%, enabling a more strategic, less reactive management approach.
Adaptability across all site types and kitchen environments
Andy has proven its versatility—working equally well in school, hospital, industrial, and commercial kitchens. With 100% configurability, Aramark has been able to apply its quality standards across every type of operation without needing to create separate tools for each environment.
How Andy supports Aramark teams
Andy has become an integral part of the daily operations across Aramark’s centres by enabling:
- Digital daily planning, with tasks and logs tailored to each type of site.
- HACCP control and traceability management through digital labels and mobile-accessible records.
- Fluid communication between teams and managers, supported by an integrated chat and real-time incident reporting from the kitchen.
- Audits and a protocol library, ensuring regulatory compliance and instant access to critical information.
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